Effective Date: April 23, 2026

This Privacy Policy describes how H.O.U.S.E. Equaton (“we,” “us,” or “our”) collects, uses, discloses, and protects personal information in connection with the order page and related services. This is a general, non‑legal template for informational purposes only and should not be considered legal advice; please consult qualified legal counsel to ensure compliance with applicable laws.

1. Information We Collect

- Personal Information: When you place an order, we may collect information that identifies you, such as your name, billing and shipping address, email address ([email protected]), phone number, and payment information necessary to process your purchase. Payment processing is handled by Stripe and we do not retain full payment card details on our servers.

- Transaction Data: Details about the products or services you purchase, order history, and transaction amounts.

- Communications: Records of your communications with us, including support requests and email correspondences.

2. How We Use Your Information

We use the information we collect to: fulfill orders, process payments through our third‑party payment processor (Stripe), communicate order and delivery information, provide customer support, detect and prevent fraud, and comply with legal obligations.

3. Third‑Party Processors

We use Stripe to process payments. Stripe may collect and store payment information in accordance with its own privacy practices. We recommend reviewing Stripe’s privacy policy for details on how payment data is handled. We may also engage other service providers to support our operations; these providers are contractually limited to using data only for the services they perform for us.

4. Cookies and Tracking

We do not collect or use cookies on the order page.

5. Data Sharing and Disclosure

We do not sell personal data. We may share personal information with service providers who perform functions on our behalf (such as payment processors and fulfillment partners), and as required by law or to protect our rights. Any disclosures will be limited to the information reasonably necessary for the purpose.

6. Data Retention

We retain personal information only as long as necessary to provide services, fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary based on the nature of the information and applicable law.

7. Security

We implement reasonable administrative, technical, and physical safeguards intended to protect personal information from unauthorized access, disclosure, alteration, and destruction. However, no electronic transmission or storage method is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have rights concerning your personal information, such as rights to access, correct, or delete your data, and to restrict or object to certain processing. To exercise any rights, please contact us at [email protected]. We will respond in accordance with applicable law.

9. Children

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can take appropriate steps.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on our site with a revised effective date. Continued use of the order page following changes constitutes acceptance of the updated policy.

11. Contact Us

For questions, requests, or concerns about this Privacy Policy, please contact us at: [email protected]